Reference

How ok8001 Handles Your Personal Information

This Privacy Policy sets out exactly what data ok8001 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how we keep that data secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour rights, clearly explainedContact us to request changes

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see the data we hold, correct something, or ask us to remove your account information, our support team handles all privacy requests directly. Reach out through any of the channels below and quote your registered mobile number or email so we can locate your account quickly. We aim to respond to every privacy request within a reasonable timeframe in line with the obligations that apply to your region.

Live Chat Open the chat widget from your account dashboard at any time. Quote your registered mobile number and describe your data request clearly so the team can help without delay.

Email Support Send your privacy request to our support email address listed in your account settings. Include your registered name and the specific data you want to access, correct or remove.

Account Help Page Log in and visit the Help section to submit a formal data request through the on-site form. This creates a reference number so you can track the status of your request.

What Data We Collect and Why We Collect It

ok8001 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — name, email address, mobile number and any payment method details linked to your wallet, including bKash, Nagad or Rocket account references. This data lets us verify your identity, process your deposits and withdrawals, and

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keep your account secure. We also collect technical data: device type, browser, IP address and session activity. This helps us detect unusual login attempts and protect your account from unauthorised access. We do not collect more than we need, and we do not sell your personal
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data to advertisers or unrelated third parties. Where we work with payment processors to handle bKash, Nagad or Rocket transfers, those processors operate under their own data agreements and handle only the transaction data required to complete your payment. Any sharing of data with service partners
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is limited strictly to what is necessary to operate your account and process your requests. Data retention periods are set to comply with applicable legal obligations in the regions where we operate. You can request a full copy of the data we hold, or ask us
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to delete it, by contacting our support team directly. Availability of this service depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

Security, Cookies and Your Account Rights

We apply encryption and access controls across the platform to keep your account data and payment history private. Cookies and session tracking are used only to keep your login active, remember your lobby preferences and detect security anomalies — not to build advertising profiles. You can manage cookie permissions through your browser settings at any time. Data we hold is retained only as long as required by law or necessary to operate your account, and we review retention periods regularly to remove what is no longer needed.

Encrypted Data Storage

Account details, mobile wallet references and session records are stored with encryption. Only authorised personnel can access this data, and access is logged and audited on an ongoing basis.

Cookie Controls

We use session cookies to keep you logged in and remember your table or lobby preferences. No cookies are used to track your activity across unrelated third-party sites for advertising.

Your Right to Access

You can request a copy of all personal data we hold on your account. Submit the request via live chat or email and we will send you a full record within a reasonable time, subject to local law.

Retention and Deletion

We keep your data only for as long as required by applicable law or to operate your account correctly. When that period ends, or if you request deletion, we remove the data from our active systems.

Common Questions About Your Privacy on ok8001

These are the questions we hear most often about how your data is handled, what rights you have and how to act on them. If your question is not covered here, contact support directly through live chat or the account help page.

We collect your name, email address, registered mobile number and the payment method details you add — such as your bKash or Nagad wallet reference — along with device and session data for security purposes.

We share data only with payment processors needed to complete your bKash, Nagad or Rocket transactions, and with service providers essential to running your account. We do not sell your data to advertisers.

Contact our support team via live chat or email, quote your registered mobile number or email address, and ask for a data access request. We will send your records in line with local legal requirements.

Yes. Submit a deletion request through live chat or the account help form. We will remove data that is no longer required by law, and confirm the deletion once the process is complete.

Payment references are encrypted at rest and in transit. We do not store full wallet credentials — only the reference needed to match your transaction. Access to payment data is restricted to authorised personnel only.

We use session cookies to keep your login active and remember lobby preferences. We do not use cookies to track you across unrelated sites. You can adjust cookie settings in your browser at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBangladesh Live Room 507 InfoOk8001 Glossary

How ok8001 Handles Your Personal Information

How to Reach Us About Your Data

Security, Cookies and Your Account Rights

Common Questions About Your Privacy on ok8001

01 What personal information does ok8001 collect when I open an account?

02 Does ok8001 share my data with anyone outside the platform?

03 How can I request a copy of the data ok8001 holds on me?

04 Can I ask ok8001 to delete my personal data?

05 How does ok8001 protect my bKash or Nagad payment details?

06 Does ok8001 use cookies and what are they used for?

Privacy Policy

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